Your Privacy Matters to Us
We built bola tangkas around your trust. This privacy policy explains how we collect, use and protect your personal data when you open an account, deposit via DANA...
How We Handle Your Information
When you join bola tangkas, we collect account details, payment information and gaming activity to deliver our service where local law permits. Your DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels and stored separately from your profile. We use your data to verify your identity, process withdrawals, detect fraud and improve your lobby experience. We do not sell your
information to third parties. Your data is retained only as long as your account remains active or as required by Indonesian regulations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Standards We Follow
Encryption Standard
All payment data and account credentials use TLS 1.2 encryption. Your DANA, OVO, GoPay and QRIS details are tokenized and never stored in plain text on our servers.
Regular Audits
We conduct quarterly security reviews and penetration testing to identify vulnerabilities. Third-party auditors verify our data handling practices annually.
Fraud Detection
Our system monitors account activity for suspicious patterns. If we detect unusual login attempts or payment anomalies, we alert you immediately and may restrict access temporarily.
Staff Training
Every team member handling customer data completes privacy and security training quarterly. Access to personal information is restricted to roles that require it.
Incident Response
If a data breach occurs, we notify affected users within 48 hours and provide guidance on account protection. We maintain a detailed incident log for regulatory review.
Compliance Framework
We align with Indonesian data protection principles and international privacy standards. Our policy is reviewed annually and updated to reflect regulatory changes.
Consistency Across Our Platforms
| Desktop & Mobile | Privacy protections are identical whether you access bola tangkas on your laptop or phone. Your data encryption and account security do not change between devices. |
|---|---|
| Live Casino & Slots | Whether you're at a live baccarat table or spinning in our slot lobbies, the same privacy standards apply. Game providers do not access your payment or identity data. |
| Sportsbook Markets | Your betting history and account balance in our sportsbook are protected with the same encryption as your casino activity. Betting data is never shared with external odds providers. |
| Payment Rails | DANA, OVO, GoPay and QRIS transactions follow identical security protocols. We do not store your e-wallet credentials; we only retain transaction references for reconciliation. |
| Account Closure | When you close your account, your personal data is anonymized within 30 days. Transaction records are retained for 7 years to comply with Indonesian financial regulations. |
| Third-Party Integrations | Our live casino providers (Evolution, Pragmatic) and slot partners (PG Soft) operate under separate privacy agreements. We do not allow them to use your data for marketing. |
| Cookie & Tracking | We use session cookies to keep you logged in and analytics cookies to improve performance. You can disable non-essential cookies in your browser settings anytime. |
What Defines Our Privacy Approach
Zero-Knowledge Architecture
We do not store your DANA, OVO, GoPay or QRIS credentials. Payment processing is handled by certified third-party gateways; we only see transaction confirmations.
Transparent Logging
Every access to your account data is logged with timestamp and reason. You can review your login history and data-access events in your account settings dashboard.
Consent-First Model
We ask for explicit permission before using your data for marketing emails or promotional notifications. Opt out anytime without affecting your account or withdrawal eligibility.
Minimal Data Collection
We collect only what's necessary to verify your identity, process payments and deliver our service. We do not ask for unnecessary personal details or social media links.
Portable Data Export
Request your complete account data in machine-readable format (CSV or JSON). You can download your gaming history, transaction records and profile information anytime.
Right to Deletion
Ask us to delete your account and all associated data. We remove your profile within 14 days; transaction records are anonymized to comply with financial audit requirements.